Get in Touch
Questions, corrections, press notes, and privacy requests are all welcome here. As a small editorial team, responses may take a bit of time, and individual experiences may differ depending on the topic.
Reach the team at support@thepillowhq.com. Typical response time is within 2 business days.
Business Entity
Lux Lane and Co
PO Box 740
Kingswood NSW 2747
What We Cannot Help With
- Order status inquiries should be directed to the brand or retailer where the item was purchased.
- Refund requests should be handled by the brand or retailer where the purchase was made.
- Shipping problems should be taken up with the brand or retailer directly.
- Technical issues with a product should be reported to the brand or retailer for support.